Our Clients
Great customer service is something we truly value and consider vital to a great relationship. For over a decade we have been helping companies large and small continue in excellence.
Recent Projects
2024 Q2
- Joe Lewis Greenway City of Detroit Implemented Wireless/Cameras/Phones and Monitoring for the City of Detroit’s 26+ mile Joe Lewis Greenway Walking and Biking Trail. Groundwork0 worked with the City to configure a wireless/phone/camera system along this trail. We designed, configured and implemented Access Points to provide Free WiFi, Axis Cameras (being monitored at Public Safety Headquarters, Emergency Phones (direct line to Public Safety, when called the person answering the call will have the phones location and all local video feeds provided automatically) and industrialized switches implementing Ethernet Ring Protection Switching (ITU G.8032) for redundancy.
- Redundant ISP Implementation We worked with a large customer to add Comcast Internet services to existing ATT services for redundancy/performance. Groundwork0 worked with the customer to implement a load sharing strategy for outbound traffic so that both ISPs would be used simultaneously. In the event of failure of one ISP, traffic would fail over to the surviving connection within 5 seconds of initial failure. We also worked closely with Comcast and ATT engineers to implement BGP peering to provide redundant paths for the customers private IP address space. DMZ/Inbound traffic primarily utilized ATT, when simulating failure BGP would converge and traffic would be restored to the Comcast connection within 2 minutes.
2024 Q1
- Groundwork0 recently undertook a network design project for a brand-new bar and restaurant located in the heart of Downtown Detroit. The establishment’s requirements posed several challenges, including accommodating a high volume of customers, numerous endpoints, and a range of audio-visual equipment. Our team meticulously crafted a solution that not only met these demands but also ensured seamless connectivity and efficient management.
- The three-story bar and restaurant requested a network robust enough to handle a large crowd, staff devices, and various AV components. Additionally, remote management capabilities were essential for future scalability and adaptability. Key design elements included deploying a Fortigate firewall for security, implementing proper IP scheming and VLAN structure (with separate networks for guests, internal use, and AV equipment), Ubiquiti layer 2 switch implementation, and strategic placement of Ubiquiti AC Enterprise access points, eliminating any dead zones in the building. Another local vendor integrated the Wavecast application for assisted listening which worked alongside our guest network. This allowed patrons to download the Wavecast app, connect to the guest wireless network, and locally access audio streams from nearby TVs using their own headphones. We assisted with the integration of TOAST, a popular payment platform. Customers can now easily make payments using their device or smartphone from anywhere in the building, utilizing the network.
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2023 Q3
- A public safety customer needed a VLAN extended between VPN sites for Layer 2 communication. GroundWork0 implemented a VXLAN transport overlay between eight locations and the hub location. This transport network included P2P VPN communication between sites (L3) and VXLAN for L2 communication between sites. We configured a single L3 network spanning a total of nine locations utilizing IPSEC (encryption) and VXLAN (L2 Virtualization over L3 networks).
- A public transport requested we implement a private network that allowed real-time communication with their busses and a central server. GroundWork0 worked with the carrier to implement a private wireless network that provided connectivity between busses and their route server (located onsite). Not only did this provide dispatch with real-time bus location but we also implemented an AP in each bus so passengers would have a public Internet.
2023 Q2
- A customer had a redundant network that consisted of six core switches. Two for Building Distribution; each of the 24 remote IDFs are dual homed to these Building Distribution cores for physical redundancy and each VLAN is defined with VRRP for L3 redundancy. Two Cores functioned as Data Center Cores that contained 10Gig connections for Server Farms; again, all devices dual homed (LACP/NNI) and we utilized VRRP for L3 redundancy. The final two cores were WAN cores; Firewalls and outside connections all dual homed to both WAN A and WAN B. The primary cores were soon to be end of support and the customer wanted to upgrade to a hardware platform that supported 100Gig backbone/Server connections. Groundwork0 designed a 72 part migration plan that phased out and replaced every one of these six individual backbone switches. This plan allowed for the cut to this completely new backbone with NO interruption to customer daily operation. We would duplicate a core config, disable the old hardware, connect the new and verify NNI/MLT/VRRP operation/redundancy. We replaced all these core switches with no loss of Contivity (Security, VoIP, Data, etc…). Due to the routing configuration for this specific network we failed over Internet access to our backup link for uninterrupted Internet access while performing the WAN A/B hardware replacements.
2023 Q1
- EoL Edge Replacement for Enterprise Customer: A customer with over 100 remote sites connected by carrier leased circuits utilized Extreme Switches as core routers at those locations. The main routing engine (Extreme VSP) at the core of each location was coming to End of Life. Groundwork0 preconfigured the replacement switches, racked them in parallel with the existing unit and flash cut over 100 locations to the new hardware. The majority of these locations were critical to Public Safety daily operation so downtime was to be avoided at all costs. Each site had multiple MDF’s, cameras, servers and utilized VoIP technology. Groundwork0 worked with the customer to schedule equipment swaps at the most convenient time with the least impact to the customer. The average downtime for each location was < 5 minutes.
- Firewall: A large utility customer in Michigan wished to make a secure partner connection from its core Firewall to a local partner. Groundwork0 worked with the customers Security Team to develop secure policies limiting access to only specified devices/applications. Due to the criticality of this connection we also implemented a VPN backup so if the primary connection failed the backup VPN connection would become providing immediate application access.
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